Candles Catalog .info

Oct 01 2009

Biedermann & Sons 6 Glass Votive Candle Holder In Amber

2 responses so far

2 Responses to “Biedermann & Sons 6 Glass Votive Candle Holder In Amber”

1. # MTon 01 Oct 2009 at 6:49 am

   I really only wanted two of these amber glass votive holders but as the webpage (and my invoice indicated) it was a set of twelve (12) for $17.14.
   
   I placed my order and what I received was my packing slip indicating a set of 12 but Amazon’s swift packing & shipping department only sent me 1 amber glass votive candle holder. WHERE IS MY SET OF 12??? I spoke with Amazon customer service and she told me she would send me a return label and she would send me out a complete set, however the webpage is contradicting itself. Since I placed my order it now says a set of 6 at the top of the item page but down on the left side under product description it says a set of 12. Ok Amazon, what is it 12 or 6 for $17.14???? I returned the first one you sent and today I received a package once again with neither 12 or 6 but only 1 enclosed. Even doing a web search I found the item on another shop search website showing the item at Amazon and also showing it to be a set of 12 for $17.14. I’m really annoyed that they could screw up such a simple thing and I still don’t have a set of at least two. I have to say the quality and amber color of the glass votive holder is very nice. Now, I just wish Amazon would straighten out the screw up and also adjust the item’s webpage to show the proper number included for the price of $17.14!
   Rating: 3 / 5

2. # D. Thompsonon 01 Oct 2009 at 8:48 am

   I tried 3 times to get a box of these, and each time I got only 1, rather than a box. It’s a lovely votive holder, but after 3 tries to get a whole box, i just gave up.
   Rating: 5 / 5

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